| Emoticons Research |
| Chris Fullwood & Orsolina I. Martino explain that although the efficacy of computer-mediated exchanges may be lessened by the paucity of nonverbal cues, emoticon use is said to improve the communication of socio-emotional information. The current study aimed to test this further by exposing participants to verbal information that was either supplemented by emoticons or not. Participants in the Fullwood & Martino research were then requested to rate their chat partner on a number of personality variables. Results indicated that emoticon users were generally perceived as being more outgoing and friendly than non-users, with men rating non-users as less outgoing. Furthermore, women in both conditions rated online chat partners as more emotionally stable. It was concluded that using emoticons helps to alleviate the constraints associated with cue restriction in CMC, and that sex differences may be a function of the perceived sex of the chat partner and subsequent motivations for the exchange. Further research should therefore consider the context and nature of online communications. |
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| To summarise, participants rated their online chat partner as more extroverted and more agreeable when emoticons were used. Female participants generally rated online chat partners as more emotionally stable, whereas male participants rated chat partners not using emoticons as less extroverted. Perceptions of conscientiousness and openness to experience were not affected by emoticon use. |
